Refund Policy
30-Day Money-Back Guarantee
We want you and your pet to be completely satisfied with your purchase. If you are not entirely happy, we offer a 30-day money-back guarantee.
1
Items must be returned within 30 days of receipt.
2
Items must be unused, in the same condition you received them, and in the original packaging.
3
For hygienic reasons, opened pet food or chewed toys cannot be returned unless defective.
How to Start a Return
Please contact our support team at hello@petopiacare.in with your order number. Once approved, we will provide a return shipping address and issue a full refund to your original payment method within 5–7 business days of receiving the item.